Privacy policy

Last Updated: August 2026


Drip Wellness Studio ("Drip", "we", "us" or "our") respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, book a class, become a member, purchase products, attend an event, or otherwise interact with Drip Wellness Studio.


  1. Who we are

Drip Wellness Studio is a wellness and movement studio based in Kirkcaldy, Fife.

For the purposes of UK data protection legislation, Drip Wellness Studio is the data controller responsible for your personal information.


  1. Information we collect

Depending on how you interact with us, we may collect information including:

  • Your name

  • Email address

  • Telephone number

  • Billing and payment information

  • Booking and membership information

  • Class attendance and booking history

Where relevant to providing our services, we may also collect information you voluntarily provide about your health, physical condition, injuries, medical considerations or other information that may help us provide classes safely.

We only request information that is relevant to the service or experience you are using.


  1. How we use your information

We may use your personal information to:

  • Process class bookings and memberships

  • Process payments and purchases

  • Communicate with you about bookings, memberships and services

  • Respond to enquiries and requests

  • Provide and improve our classes and services

  • Manage events, community activities, and collaborations


  1. Our legal basis for processing

Under UK data protection law, we need a lawful basis for processing your personal information. Depending on the circumstances, we may process your information because:

  • It is necessary to provide a service or fulfil a contract. For example, when you book a class, purchase a membership or make a shop purchase.

  • You have given consent. For example, when you choose to receive certain marketing communications.

  • It is necessary for our legitimate interests. For example, to improve our services, operate our business, maintain website security and understand how our customers use our services.

  • We have a legal obligation. For example, where we are required to retain certain financial or transaction records.

Where we process information relating to health or other special categories of personal data, we will only do so where an appropriate additional legal condition applies.


  1. Booking and membership information

When you book a class, join a membership or otherwise use our booking services, your information may be processed through our third-party booking and membership platform. This may include your name, contact details, booking history, membership information and payment-related information.

Booking platform: legitfit.com

The booking platform may process information on our behalf and will have its own privacy policy explaining how it handles your information.


  1. Payments

Payments may be processed through third-party payment providers.

We do not normally store complete payment card details ourselves. Payment information is handled by the relevant payment provider in accordance with its own security and privacy policies.


  1. Marketing communications

If you choose to receive marketing communications from us, we may contact you about:

  • New classes

  • Memberships and offers

  • Events

  • Community activities

  • Shop products

  • Collaborations

  • Studio news and updates

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the communication or by contacting us directly. We will not use your personal information for marketing where we are not legally permitted to do so.


  1. Who we share your information with

We may share personal information with trusted third parties where necessary to operate our business and provide our services.

These may include:

  • Booking and membership platforms

  • Payment providers

  • Ecommerce and shop platforms

  • Email marketing providers

  • Website hosting and technology providers

  • Analytics providers

  • Professional advisers

  • IT and security providers

  • Legal or regulatory authorities where required

We do not sell your personal information.

Where we use third-party service providers to process information on our behalf, we take reasonable steps to ensure that appropriate data protection and security measures are in place.


  1. How long we keep your information

We only keep personal information for as long as reasonably necessary for the purposes for which it was collected, including where necessary to meet legal, accounting or reporting requirements.

The length of time we keep information will depend on the type of information and why we need it. When information is no longer required, we will securely delete it or anonymise it where appropriate.


  1. Keeping your information secure

We take reasonable technical and organisational measures to protect your personal information from:

  • Unauthorised access

  • Loss

  • Misuse

  • Alteration

  • Disclosure

  • Destruction

However, no online system can be guaranteed to be completely secure.


  1. Your rights

Under UK data protection law, you may have rights including:

  • The right to access the personal information we hold about you

  • The right to ask us to correct inaccurate or incomplete information

  • The right to request deletion of your information in certain circumstances

  • The right to restrict how we process your information in certain circumstances

  • The right to object to certain processing

  • The right to withdraw consent where we rely on consent

  • The right to data portability in certain circumstances

You also have the right to object to direct marketing at any time. To exercise any of these rights, please contact us using the details below.


  1. Contact us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Drip Wellness Studio


  1. Complaints

If you have concerns about how we have handled your personal information, please contact us first so that we can try to resolve the issue.

You also have the right to make a complaint to the UK’s data protection regulator:

Information Commissioner’s Office (ICO)
Website: https://ico.org.uk/

The ICO provides guidance and information about data protection and your rights under UK data protection law.

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